Supports the visit
Clear prompts, notes and tasks help carers record the important details at the right moment, with less admin friction around the work they are already doing.
Care management software for UK care agencies
Clearer visibility. More confident care operations.
CareFlag gives coordinators and registered managers one clear view of visits, carers, care notes, flags, medication and governance - so the right information is easy to see, easy to act on, and easy to evidence when it matters.
Everything in view.
Live overview
24visits today
3need attention
18completed
08:00Margaret DavisIn progress
09:30Thomas BrownMedication due
12:30James WilsonFamily update sent
Carer app workflows for check-ins, notes and evidence.
Built for daily care delivery
One platform for the moving parts of care.
CareFlag is designed for the practical reality of running a care agency: changing rotas, mobile carers, family questions, care notes, medication tasks, concerns, reviews and management reporting. The aim is not to add more noise. It is to make the right information easier to see and act on.
Made for the whole care team
Less chasing. Better records. More time for care.
CareFlag keeps everyday care work and management oversight connected, so evidence is captured naturally as care happens and the office has the clarity it needs without pulling carers away from people.
Strengthens oversight
Structured records, flags, audit trails and governance views give managers confidence in what is happening across the service, without constant chasing or last-minute paperwork.
Features
Switch on the modules your agency needs.
Start with the core workflows every agency needs, then switch on optional modules as your team, service and governance needs grow. Turn a module off and it simply disappears from day-to-day use - your records are never deleted, and stay available in exports and audit.
Core - always on
Rota & visit management
Plan visits and give coordinators a calmer view of what's due, in progress and complete.
Check-in/out & visit records
Real-world visit times, status and context, with GPS evidence of attendance.
Care notes & evidence
Structured, searchable care records that don't disappear into paperwork.
Flags & concerns
Raise concerns early and track follow-up through to resolution.
Care plans & visit guidance
The right care-plan guidance in front of the carer at the point of care.
Reports, audit & governance
Turn daily activity into management views, audit trails and evidence for review and CQC.
Secure role-based access
Everyone sees only what their role needs.
Optional modules - switch on as you grow
Medication (eMAR + PRN)
Sign for medications, record refusals and omissions, and raise alerts for review.
Body maps & re-checks
Record skin and physical observations and track structured re-checks over time.
Loved-one portal
A dedicated portal where loved ones can see visit summaries, wellbeing updates, scheduled visits and the assigned care team.
Reminders
Automated SMS/email reminders to clients, with delivery logs.
Care tasks
Per-visit task lists that flow into the ready-to-complete check and supervisor review.
Messaging & boards
Internal staff messaging and shared boards, kept inside the platform.
Security and governance
Clear controls without overcomplicating care work.
Care records are some of the most sensitive data your agency holds. CareFlag is built with layered, real controls - not vague promises - so you can manage that information responsibly, keep it yours, and evidence how it's handled when an inspector or a family asks.
Talk about governanceYour data stays in the UK. Records are hosted in a UK (London) region.
We can't read your records - by design. CareFlag's support staff cannot access your client records without your manager's explicit, time-limited approval, and every access is logged.
You control who sees what. Role-based access means carers, coordinators and managers each see only what their job needs.
Only the genuine app reaches your data. App and device checks block anything that isn't your real CareFlag app.
Everything important is auditable. A tamper-evident audit trail records key activity and changes to records.
Issues surface early. Monitoring and alerts help your team spot and follow up on problems sooner.
Built for continuity. Tested backups and point-in-time recovery keep your records safe and recoverable.
GDPR requests, handled. Tooling to support subject-access, export and erasure requests, with clinical and audit records retained as the law requires.
Secure sign-in for managers. Passkey and secure-device sign-in for management accounts.
CareFlag is an early-stage product and does not yet hold formal certifications. The controls above are built in, and we are happy to walk you through how each one works.
For agencies that need the full picture.
CareFlag gives managers a closer view of daily delivery - visits, notes, flags, medication, concerns - while keeping carers focused on the person in front of them. Less chasing, fewer surprises, and records that are ready when you need them.
White-labelled to your agency. The product can carry your name and branding, so it feels like part of your own service to staff and families.
Built around real care work. Designed around actual visits, carers and coordinators - not abstract admin screens.
Less admin friction, more structure. Cut double-entry and chasing while keeping records organised and easy to find.
Adopt at your pace. Modular onboarding - start with the features that help most, switch on more as you're ready.
Early access
Shape the pilot before wider rollout.
CareFlag is opening a small founding pilot. It suits agencies that want cleaner operational visibility and are ready to help shape a practical, modern system around real care work - with direct influence over what gets built and close support as you adopt it.
Practical discoveryWe map the workflows, records and pressure points your team handles every week.
Modular onboardingWe start with the modules that would make the biggest difference, not everything at once.
Responsible setupWe agree access, records and governance before wider team use, so it's right from day one.
Founding agencies get early access, a direct line to the team, and a system shaped around how they actually work.
Join the founding pilotContact
Find out more about CareFlag.
Tell us a little about your agency and what you would like to explore. The form opens a pre-filled email to hello@careflag.co.uk so you can review it before sending.